Q: How do I measure my strap size? What size belt strap do I need?
A: Our Pat Areias belt straps are sized in even numbers and have 5 holes punched at one-inch intervals to accommodate slight variations. Ideally, your buckle should fit in one of the center three holes of your strap. To find your strap size, measure around your hips or waist. That number (round up if it’s odd) is your belt strap size.
Q: Can my order be gift-wrapped?
A: Yes! Please specify during checkout that you would like your order to be gift-wrapped, or shoot us an email at email@example.com to let us know after you've placed your order (please refer to your order number). It is an extra $5.00. It will be wrapped in our exclusive Pat Areias packaging with a Pat Areias polishing cloth.
Q: Can I include a personalized gift message with my purchase?
A: Yes. Please request this in the 'notes' section during checkout.
Q: Is all Pat Areias merchandise available for purchase online?
A: Our online store offers a select assortment of our newest and most popular sterling silver belt buckles and jewelry and exotic leather straps. To find out about additional products, styles, or sizes, please contact firstname.lastname@example.org or visit a Pat Areias boutique.
Q: How thick are your belt straps?
A: Each strap varies slightly in thickness due to variations in skins, but in general our straps are between 3.5mm-5mm thick throughout the body of the strap, and between 2.2mm-3mm at the bend or fold where the buckle sits.
Q: Can I use a non-Pat Areias buckle on your straps?
A: Our straps are made with a double-snap closure to be completely interchangeable with our corresponding width belt buckles. If you have a buckle and would like to purchase a strap to fit it, we can absolutely help you. Sometimes buckles require an odd-sized width or different ends with either no holes, no slot, extra snaps, etc. and in that case we can custom make your strap to fit your buckle. Please email us at email@example.com if you have any questions.
Q: I already have a Pat Areias strap but I'm not sure what buckle width I need. How can I figure that out?
A: Awesome! Our Pat Areias straps come in standard widths 1/2", 3/4", 1", 1 1/4", 1 1/2", 2", 2 1/2"; just measure the width of your favorite strap--it should be slightly less(about1/16") than those sizes, and that's the width size you need for your next favorite Pat Areias buckle!
Q: My favorite Pat Areias piece is broken! What do I do?
A: Oh no! We are sorry to hear that but we are happy to help. Please email us at firstname.lastname@example.org to set up your repair and receive a repair number. Repairs can be sent to our main headquarters at Pat Areias, Inc. 10120 Eddy Rd. Carmel, CA 93923. Repairs generally take between 1-4 weeks.
Q: What if I need extra help or advice about my purchase?
A: Please contact us at email@example.com. We are happy to assist you to find just what you're looking for.
Q: Do you charge sales tax?
A: Yes, sales tax is automatically calculated based on your shipping address. All orders that ship within California and New York are subject to a 8.5% sales tax.
Q: Do you ship internationally?
A: Yes, we ship internationally. To place an international order, please contact our customer service department at firstname.lastname@example.org or call us at (831) 626-8668. All international orders are final sale and cannot be returned for credit, unless you come in to one of our stores in person. Customers are responsible for all duties, taxes and customs fees.